Support Portal

AiC’s technical support resource for all of our products and services. Get help quickly for any of your support-related questions. We are also happy to help with issues not directly related to our software.

Video Tutorials

Using our applications is as simple as pressing play. View our video tutorials to help you get to grips with our products and services. We have a wealth of video content to assist your every need.

Training events

View the details of our Online n4ce Training Sessions. These Training Sessions are tailored to suit your needs, thereby avoiding topics, workflows and processes that are not relevant to you. You control the content!

Download Team viewer

Receive remote technical support when you need it most. Where needed, Team Viewer allows our expert support technicians to offer remote support and assistance directly to your personal computer or device.

Software example on laptop

At AiC, we make strenuous efforts to keep up to date with the latest developments in computer technology, media and social networking. We are very approachable and willing to discuss issues not directly related to our own software.

We’ve posted video’s on YouTube™, as well as this web site, so if you are searching for support, there are plenty of places you may visit. Support staff have Skype™ accounts so they can talk to the UK and overseas users at little cost. High speed broadband ensures all support emails come through almost instantaneously and our support staff regularly check emails out of office hours, responding to support enquires whatever they may be.

Where necessary, commercial TeamViewer licences allow us to take control of your computer across the internet for outstanding support. See links to TeamViewer elsewhere on this website. Self help materials are also available including training exercises and How Do I Notes.

Look out for notices on our popular Webinars. These last for 1hr and allow you to interact with support staff, identifying both old and new features in our software. These are recorded and posted on YouTube.