Our n4ce v4.20c Service Release is now available for download from the Client Area of our website.
This is the last Service Release prior to v4.30, which is due for release in June 2020!
Log in to the Client Area here: https://appsincadd.co.uk/login
Read the v4.20c April 2020 Release Notes here: https://help.appsincadd.co.uk/hc/en-us/articles/360003495518
If you have forgotten your login details or require a new user account, please email: email@example.com
Should you require any Technical Support with this update, please email: firstname.lastname@example.org
Due to the current Coronavirus (COVID-19) situation, AiC has temporarily suspended the issue of n4ce USB dongles, which are dispatched via Royal Mail and require staff members to visit a Post Office.
In order to keep both our staff members and clients safe, n4ce USB dongles will be dispatched at a later date once the current Government restrictions are lifted and normality resumes.
During this time, upon receipt of any n4ce USB Dongle licence orders, temporary n4ce Software licences will be issued as normal but with a longer validity period of 90-days. These temporary software licences can be extended to run for a longer period, should the need arise.
For clients who already have n4ce temporary software licences and are awaiting delivery of n4ce USB Dongles, your temporary licences will also be extended to run for a longer period, to ensure you have full use of the n4ce software throughout this difficult time.
If you have any queries regarding your n4ce USB Dongle orders, n4ce temporary software licences or need further advice, please do not hesitate to contact us.
Telephone: 01509 504501
Website Live Chat/Help: https://appsincadd.co.uk/contactus
We thank you for your understanding and wish you all the very best during these challenging times.
With the unfortunate state of affairs we now find ourselves in regarding possible self-isolation and coronavirus threat, we just wanted to let all our clients know that should they have any issues working from home, and need additional licenses to see them though, we are here to help!
We will make temporary software licences available on a case by case basis at no cost to our users.
Regarding training, we are temporarily suspending all training courses both to be held at our premises, or at clients offices. We will, however, be trying to cover some of the training workloads via TeamViewer. The plan is to set up 2 to 3-hour sessions twice a day for clients who are in need of n4ce training. Whilst these are not going to be as good as a full training day, they will hopefully allow some form of training to continue as this situation evolves. This is yet to be set up and prices agreed. However, it is an option we are working to explore.
As it stands today, AIC is fully functional and there is no sign yet of any flu. However, should that change we are also able to work from home. So we do not envisage any major issues continuing to provide help and support to our clients as we all weather this storm.